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Physician Services

Advanced Access

Your patients are increasingly seeking, if not expecting, convenient access to care; they value their time and how they spend it. For many, being able to see a provider on weekends and during evening hours, as well avoiding long waits in waiting and exams rooms, is critical to their patient experience and satisfaction. And in this new value-based world where reimbursement is tied to both these indicators, meeting these demands is a necessity.  Medical groups are also facing increased competition from new providers, including retail clinics, that offer patients nearly immediate access in convenient locations.

Designed by our leading practice experts, Advanced Access is an access management system that can you help you improve patient access. It is an effective and easy to implement system that gives patients the ability to schedule an appointment with their physician when they want or need to be seen, regardless of the patient’s complaint or need. It’s not a program, but rather, a new way of operating the practice and maximizing office efficiencies by measuring and matching supply, demand, and capacity. Advanced Access is customized for your practice and designed to meet the needs of your group, instilling a culture to “Do today’s work today” – which ultimately improves patient satisfaction, increases access and continuity of care, as well as improve the quality of practice life for physicians and staff.

As part of our performance improvement assessment, or as a standalone advisory service, our experts will train your practice on Advanced Access and provide the education and tools needed to implement this highly effective system.